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Jarrod Sergi
  • Male
  • Norfolk, VA
  • United States
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Latest Activity

Jarrod Sergi and John T. Buttrick III are now friends
Aug 8
Jarrod Sergi posted a blog post

Building a Strong Engine Company Culture.

Have you ever heard the following? I have several times:Any monkey can stretch a hose line. It takes no brains to ride an engine. Engine work is not rocket science.  Well from what I occasionally see, I would say that is not the case whatsoever.This continued type of thinking will marginalize the work of the engine. In my experience it’s the ones who utter these hollow statements about engine work fumbling the most on the fireground with the most basic engine company skills.  So how do we fix…See More
Aug 8
Jarrod Sergi posted a blog post

The Two Sides of Conflict

I think it is probably safe to say that no one reading this likes conflict. For the most part it is in our nature to avoid confrontation if we can. However, as a company officer you don’t get the luxury of avoidance. You must deal with issues as they arise or small problems will lead to big problems. There are many ways to deal with conflict in your firehouse, but I quickly want to discuss the two key elements that are a part of every conversation, every counseling, every conflict.Those two key…See More
Feb 5
Jarrod Sergi and Clay Magee are now friends
Nov 11, 2017
Jarrod Sergi shared their blog post on Facebook
Nov 9, 2017
Jarrod Sergi is now friends with William Brandon Lewis and Sean Eagen
Nov 9, 2017
Jarrod Sergi posted a blog post

Are you a Driver or an Operator?

Many of you may have heard the saying that there are drivers and there are operators. A senior captain once said to me that we didn’t have very many operators left and we needed to get back on track. A good operator is critical and we all need to ensure that’s what we are putting on our rigs. So, let’s take a look at a few differences. For this entry, I will focus on the Engine Operator. What is a driver?Being a driver assigned to the rig is a fairly easy thing to do. A driver can hop up in the…See More
Nov 9, 2017

Profile Information

Lives in:
Virginia
Department:
Norfolk
Title/rank:
Lieutenant
Years of public service:
11
Agency structure:
Paid fire department
Top issues in your department:
The content of my posts are that of my own and may or may not reflect the views of my current organization. The are solely my opinions, thoughts, and observations based off of my experiences.
Topics you provide training for:
Engine Company Operations
Truck Company Operations
Firefighter Survival
Forcible Entry
RIT Programs
Elevator Operations
Custom Programs
Web site:
http://www.realfiretraining.net

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Jarrod Sergi's Blog

Building a Strong Engine Company Culture.

Have you ever heard the following? I have several times:

Any monkey can stretch a hose line. 

It takes no brains to ride an engine. 

Engine work is not rocket science. 

 

Well from what I occasionally see, I would say that is not…

Continue

Posted on August 8, 2018 at 8:30am — 1 Comment

The Two Sides of Conflict

I think it is probably safe to say that no one reading this likes conflict. For the most part it is in our nature to avoid confrontation if we can. However, as a company officer you don’t get the luxury of avoidance. You must deal with issues as they arise or small problems will lead to big problems. There are many ways to deal with conflict in your firehouse, but I quickly want to discuss the two key elements that are a part of every conversation, every counseling, every… Continue

Posted on February 5, 2018 at 5:44am

Are you a Driver or an Operator?

Many of you may have heard the saying that there are drivers and there are operators. A senior captain once said to me that we didn’t have very many operators left and we needed to get back on track. A good operator is critical and we all need to ensure that’s what we are putting on our rigs. So, let’s take a look at a few differences. For this entry, I will focus on the Engine Operator.

 

What is a driver?

Being a driver…

Continue

Posted on November 9, 2017 at 1:00pm

The Customer Is Not Always Right

Firefighters deal with the public day in and day out. In fact, I would argue that we are one of the best customer service agencies out there. We deliver quality care and will respond to a variety of problems, fix them, and then move on leaving satisfied customers in our wake. The Fire Service prides itself on putting the public first, as we should. The Fire Service aims to treat every in the public with respect and dignity. But what happens when a member of the…

Continue

Posted on August 10, 2017 at 5:30pm

Comment Wall (2 comments)

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Join Fire Engineering Training Community

At 11:58am on March 20, 2014, Bobby Halton said…

Thanks for sending me the invite. your friend Bobby 

At 2:55pm on February 27, 2014, Joshua J Augustine said…

Thank you for the add!  Loved you "Stretch Some Lines!" blog!  Hits home.  Be safe out there!

 
 
 

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