“An organization’s culture is made up of its folklore, its rituals, its group norms, and its meeting protocols. All of these cultural ingredients influence the organization’s adaptability. The culture of an organization is not usually written down or formally documented, but it still powerfully determines what is considered acceptable and unacceptable behavior” (Heifetz, Grashow, & Linsky, 2009). With fire service culture, you have two choices; you…
ContinueAdded by Chris Langlois on September 22, 2019 at 2:00pm — No Comments
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