WEB TWO POINT WHAT?!? Where is Web 1.0? And what does this have to do with EMS?
A GIG OF THIS AND A BYTE OF THAT. The Marriage of Technology & EMS.
THE HISTORY OF EMS & TECHNOLOGY. A look at where we came from, where we are, and where we’re heading.
CYBER-EDUCATION. CAN IT HAPPEN? Using technology to change how we learn.
PUBLIC SAFETY EMBRACES TECHNOLOGY. Preparing Your Department for Growth.
Customer Service & Management Related
WHAT HAPPENED TO HOLDING A HAND? The importance of how someone feels.
ARE YOU KIDDING ME? The problem with Management and why we’re not dealing with it.
EMPOWERMENT. 5 Reasons why we talk about it…but don’t do it.
TALKING FOR DUMMIES. Getting back to basics.
PERCEPTION IS REALITY. Changing that Perception.
Areas of expertise:
Customer Service in EMS
Management & Leadership Issues
Education & Instruction
Professionally, I oversee the Praetorian Group’s online EMS initiatives, including EMS1 and its sub-sites, including ParamedicTV, Paramedic.com and EMSGrantsHelp.com. I supervises all aspects of daily site operations, with an additional focus on company-wide online growth initiatives and internet collaborative functionality.
During the course of 15 years in both rural and urban fire and EMS settings, I have worked as a street paramedic, field training officer, and Operations Manager. I enhanced technology communications between field EMS providers and Emergency Departments, have provided expert content review of EMS/fire training materials, and have designed and maintained distance learning and delivery programs for EMS services. l frequently lectures on EMS issues; specifically in the realm of technology, distance education and electronic communications.
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