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Why do people who spend most of their time complaining about the systems, processes, personnel, policies, and everything else remain in the fire service? 

How do you handle these people? What have you found that is effective in brining them around and jumping on board as part of the team?

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Paul Chief B often says "everyone complains, no one leaves" 

The only thing you can do is bring a high energy, and positive attitude. Some people just want to hate and would complain if you gave them 1 million dollars.

Do not let that person dictate your attitude, and control how you feel.

All you can do is lead by example and find a way to energize them. Every firefighter is excited when they come on the job, so I somewhat blame the service for letting people get so negative. We allow the attitude and at times we allow it to affect us. Don't let that happen!!! Come in every day and treat it with the same energy and enthusiasm as you had the first day, and you will never have a bad day.

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