Positive communication, why does it matter? Whether oral or written, we’ve all seen examples of effective and ineffective communication. Each example usually speaks for itself. Much of this article will focus on written communication and how to leave your audience with a positive impression, but also speaks to effective verbal communication.
Many of us have seen examples of work related documents and emails that have contained numerous spelling and/or grammatical errors, or a…Continue
Posted on June 14, 2018 at 2:36pm — 2 Comments
Over the past year I’ve been contributing to the Stop Believing Start Knowing (SBSK) blog https://www.facebook.com/StopBelievingStartKnowing, a professional firefighter page dedicated to helping firefighters learn and understand modern fire attack principles, based on the modern fire dynamics science studies provided through the National Institute of Standards and Technology (NIST) and Underwriter Laboratories (UL). SBSK has…Continue
Posted on May 14, 2018 at 2:29pm
Standard operating procedures (SOPs), rules and regulations, departmental orders, and other policies and training procedures serve as the basis for operational risk management and the decision-making process that occurs within fire departments. These guidelines are established for events which can be identified in advance, for example, having procedures in place that address when an employee is late for work, identify company response assignments, or to identify the steps to take when…Continue
Posted on April 16, 2018 at 11:20am
The culture of negativity within an organization is, and will continue to be its demise if each member of the organization does not take ownership to influence (Lead) a more positive and optimistic work environment.
Over my 36 year career in the fire service, I noticed an underlying common thread of negativity that seemed to appear frequently regardless of the topic at hand. This seemed to be a common trend among other departments I was acquainted with. You may be familiar with the…Continue
Posted on March 16, 2018 at 11:42am