The Servant Leader

"It is amazing what you can accomplish when you don't care who gets the credit." - Harry Truman

I recently listened to a podcast interview with man who I consider to be a fire service hero. I refer to him as such because he has been at the forefront of leadership, travels both nationally and internationally championing the cause of the firefighting, and serves as the head of multiple organizations that disseminate fire service information to the masses. Upon concluding the interview, he described his desire to be available to anyone who may need him. He then went on to give out his personal cell phone number.

Up to this point, I found it acceptable to hide behind the anonymity of a general email address. It seemed like it would be okay for someone like him to have his people get in-touch with you. Obviously, this guy is far too busy to answer anyone and everyone. Admittedly, I initially went as far as thinking, "that was a dumb move. Doesn't he know that people who are undeserving of his time will be contacting him now?"

Those thoughts could not have been further from the truth for this man. After momentary reflection on his desire to available, my eyes were opened to how he exemplifies true leadership. He has made the conscious effort to step out in humility, and allow everyone to have a voice. To him, the hierarchy of leadership should always include the concerns of those whom he is serving.

This type of thinking can be best described as servant leadership. I was first introduced to this concept in a Biblical context. At the core of Biblical servant leadership, a leader is able to follow Jesus' example of remaining service-focused rather than seeking their own fame. Whether or not you carry a religious worldview, I am positive that you have encountered these types of people. The ones who truly listen without being distracted by their own rebuttal. The ones who are concerned about giving credit to the people around them instead of flaunting accomplishment. The ones who give of themselves without motive or desire for compensation.

Presidents have power. Managers have authority. Fire officers have rank. What they are not guaranteed is respect and people willing to follow. Perhaps you are a leader by title; maybe you are only a leader by influence. In either care, a servant's heart should be the foundation of that leadership.

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