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P.J. Norwood's Blog – November 2011 Archive (1)

Quality Improvement or Quality Assurance is there a difference?

I became involved in a discussion on a social media site that spurred some emotions I have from my work in the private sector. A training article was written and pictures were used to highlight the tactic of entering a commercial occupancy. The author was re-enforcing his point showing the way he does not recommend completing the task and used pictures from a recent incident. The author immediately received criticism from those in the picture who justified their tactic and the specifics of…


Added by P.J. Norwood on November 20, 2011 at 9:18pm — 1 Comment

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