Sometimes as an instructor you will struggle to find the right way to answer an attendee without embarrassing him or her. Recently, while lecturing at a seminar I was told the vent, enter, isolate, search tactic (VEIS) is for second floor windows only. I asked the attendee to explain why he felt that way. His reply was more mind boggling then his original statement. "We only train for VEIS for second floor windows"!
This was a valuable lesson for me as an instructor. If I engaged…