I am currently evaluating the Telestaff program for departmental staffing and I would like to know what your experience has been with this program. Did you have any unexpected costs and upgrades, unforseen revisions to your staffing policies, and any other pitfalls to deal with.
If you have favorable results with another staffing program please let me know.
My goal would be to utilize this program for our daily staffing needs, special events that utilize off-duty personnel, e.g. sporting event standbys, emergency callback, and overtime staffing.
We currently utilize the Firehouse program for our incident reports and staffing roster. I would also like to know if you are utilizing an interface for AS400 so Telestaff can transfer this data for personnnel hours for payroll purposes. If you do what company are utilizing for your interface and how is that working out for you.
Your feedback is greatly appreciated,
Jim Saladin (Sal)