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Barrett Dorner's Blog – July 2016 Archive (1)

A closer look at incidents that "went well"

Normalization of deviance. If you haven't heard the term, it basically starts with taking shortcuts under pressure. Of course, we're frequently under pressure on this job and, by human nature, we don't always do exactly as we're supposed to. 

We don't buckle our waist strap. We don't throw ladders. We don't have solid incident command.

These things don't frequently make-or-break an incident because we're able to "make it work." Talk about a false sense of security. …


Added by Barrett Dorner on July 24, 2016 at 12:30pm — No Comments

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