Share 'Alarm System Reset or Silence and turn over to ?'

How many Departments Reset Alarm Systems after an activation as a courtesy or do you have a policy of silencing the alarm and turning the premises over to the owner/ occupant to contact the alarm company to have it serviced? My question is in response to officers who have reset alarms with the system being a trouble alarm system only to return to a reactivation later requiring a second and third…