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Jarrod Sergi's Blog – August 2017 Archive (1)

The Customer Is Not Always Right

Firefighters deal with the public day in and day out. In fact, I would argue that we are one of the best customer service agencies out there. We deliver quality care and will respond to a variety of problems, fix them, and then move on leaving satisfied customers in our wake. The Fire Service prides itself on putting the public first, as we should. The Fire Service aims to treat every in the public with respect and dignity. But what happens when a member of the…

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Added by Jarrod Sergi on August 10, 2017 at 5:30pm — No Comments

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