Public safety and customer service go hand in hand. As many of us know, our customers are the ones that keep us around. Whether it’s a fire, vehicle accident, medical, or a public education event, we are here to serve our customers. When I first became involved in the fire service I had a mentor who taught me an invaluable lesson. No matter how bad your day is going when you respond to someone in need, their day is far worse. That lesson has…Continue
Posted on September 3, 2011 at 10:00pm — 3 Comments
The term “A perfect storm” refers to a combination of events that contributes to the drastic aggravation of a situation. From severe weather to a seeming unfathomable chain of events, this phrase is widely used.
In the fire service,…Continue
Posted on June 24, 2011 at 12:30pm — 2 Comments
For most of us in the fire service this job is a calling. It’s not something we do, it’s something we are, [insert additional corny saying here]. The bottom line is that we have dedicated ourselves to this profession for whatever reason and agreed to the responsibilities of our job; to help those who require our services in their time of need.
But some, including myself, have at one point lost…Continue
Posted on June 10, 2011 at 3:30pm — 8 Comments
During a recent live burn training we discussed different tactics as it pertains to attacking the fire. We watched the fire develop and had the attendees take turns knocking the fire down and then watching it develop again. During this evolution we had exceptional thermal layering and smoke that helped reinforce the lesson of "less water is…Continue
Posted on March 22, 2011 at 9:30pm — 1 Comment